Birthdate: Oct. 28, 1965 Birthplace: Manila Philippines Religion: Roman Catholic E-mail address: [email protected], Websites: http://ann1028.weebly.com http://theweddingsingers.weebly.com http://cherishthetreasures.weebly.com LinkedIn Profile https://ph.linkedin.com/pub/mary-ann-oppus/30/562/537 |
About Mary AnnPROFESSIONAL SEO WRITER/ MANAGING EDITOR, ONLINE PROJECT MANAGER
ADMINISTRATIVE/ EVENTS MANAGER, RESTAURANT MANAGER, HR MANAGER, BUSINESS DEVELOPMENT AND TRAINING MANAGER, OPERATIONS MANAGER AND PROJECT ADMINISTRATOR, CUSTOMER SATISFACTION DIRECTOR Mary Ann is flexible hard worker who possess a unique mix of skills and talents acquired for more than 20 years. She is a versatile type of business-oriented professional exploiting innovations creatively by devising ways to improve the existing system thru various recommendations and strategic planning to revisit and enhance the skills of people, mentor goal setting and proper implementation of policies. She is a results-oriented Virtual and Corporate HR, Admin. and Operations manager with wide experience on handling responsibilities, reliable to contribute in company's progress. Mary Ann is a results-oriented hands-on administrative professional with extensive experience in Administrative, Operations, Research Analysis, HR, Recruitment, Sales and Marketing, Business Development Management, Financial Management and Creative Events Programs and Restaurant/Catering Manager for Food and Beverage. A former Project Consultant under Department of Education sponsored by Tribal Helm, funded by AUSAID performing Project Administration functions. |
AREAS OF EXPERTISE
General Administration, Human Resource Management & Financial Management
Properties & Supplies Management, Procurement, Records Management, Security and Building Maintenance, Personnel Management covering Leave Monitoring, Payroll Administration, Recruitment, Performance Management, Employee Relations, Benefits Administration, Training and Organizational Development, Reimbursements, Auditing Liquidation of Cash Advances, Tracking Budget Expenses and Budget Allotments for the Fiscal Year, Handles Fixed and Mandatory Expenses, Cash Flow Monitoring, Revenue Analysis, Handles Financial Statements covering Operating Expenses, Net Income, Bank Reconciliation, Process Purchase Request Orders, Vouchers, Petty Cash and Maintenance of Consolidated Index of Expenses per Fiscal Year. Has Hands-on experience on Food and Beverage handling as Restaurant/Catering manager.
Creative Events & Promotions
Food and Beverage catering management, Events Styling, Craft Artistry, Live entertainment thru singing and hosting, Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade shows. Manages a team of Events specialists/organizers and plans weddings, debuts, corporate parties, birthday celebrations of clients as well as acts as Resource speaker for various advertising campaigns and Public Relations strategies.
Business Development, Sales & Marketing
Concentrates on developing new revenue streams from new products and services, while optimizing income from existing lines th rough innovative marketing and gathers data through rapid exploitation of changing customer needs and tastes, assessments of target markets and opportunities. Formal proposal writing and business model design. Evaluates a business and realizes its full potential, using such tools as marketing, sales, information management and customer service. Monitoring Sales activities of Prospected target areas. Supervising and coaching other sales team members with the objective of achieving budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Analyze sales problems/issues at the plant and provide creative strategies to market the product by training the sales team with goal-setting and motivational strategies.
Freelance Virtual Assistance/Project Management (Home Based)
SKILLS / TASKS HANDLED
1. Project Management and Organization, Implementation of policies and procedures to the team in each project thru Basecamp/Trello/Asana.
2. Email Handling & Calendar Management involving Filtering Emails and Managing Email Spams, Managing email services (MailChimp, Aweber, sending out marketing strategies, proposals and respond to client inquiries, buyer
requests and customer feedbacks on Amazon and Outlook) and Managing Google Calendar, Appointment Setting, Diary Management, Travel / Event Planning and Arrangement, Sending of birthday greetings, bouquet of flowers,
invitations, etc.
3. Database Management / Building / Updating CRM Systems, Simple to complex Data Entry
using CRM and other applications/programs such as Magento, Salesforce, Zoho CRM, Uploading product inventory at Zoho Inventory and creation of Estimates/Invoices at Zoho Invoice.
4. Hubspot Blogging, Building of Landing Pages, Call to Action, Auto Responses, Thank You Pages, Web Page Contents, SEO, Lead Management, Email, Marketing Automation.
5. Social Media Management - Setting up of Social media accounts, Participation on forums and message boards, Posting and scheduling facebook insights, Promote facebook pages, Create twitter account, Manage and increase twitter followers, Create pinnable images on pinterest, Schedule and track pins, Create and manage youtube account, Upload vids on youtube, Moderate youtube comments, Upload vids to other vid sharing sites/social media, Create slideshare presentations.
6. Coordination of tasks thru Smartsheet, Google Hangouts and Skype conference. Google Documents Sharing and Preparation of agenda and minutes of meetings/call conferences thru google talk and skype, Cloud-based system for cloud storage management such as Dropbox, Microsoft One Drive and Google drive
7. Proficient in Microsoft Office Excel, Word, Powerpoint, Outlook and Power point Slides presentations converted to Movie file and conversion of Word/Excel to Adobe pdf files, inputting and editing business correspondence, general web research and analysis of data
8. Creation of reports and forms required, online purchases on behalf of the employer using personal credit card and paypal account as well as handling paypal disputes.
9. Audio/Video transcription and language translation. Posting of Craigslist Ads.
10. Experienced on eCommerce, product management on Shopify, Wordpress, Amazon seller central, eBay thru Magento, FB Business Page management. Amazon/Ebay product listing, product description, keywords, press release, customer feedback handling
11. Basic Excel worksheets for bookkeeping, preparation of invoices, payrolls, financial analysis, tracking budgets and expenses, lead generation, Amazon sales tracking and ranking.
12. Handling client relationships and customer service, appointment setting and inbound/outbound telemarketing and technical support via VOIP phone using Ring Central and Skype click to call
13. SEO Article and content writing/posting, product description, promo articles, creation of press release, newsletters, eBooks, mini books, news articles, copywriting, guest blogging/ghost writing, article spinning. I have samples of my SEO writing, just request if necessary. I am adept on writing various topics for E-books and Mini Course/Guides, Niche Articles based on Long-tail Keyword Phrases and even distribution of Keyword density.
14. Uploading of image files or embed YouTube video on Wordpress, Posting/Editing of blog articles and product description content, meta descriptions at WORDPRESS
15. Enhance/manage database of connections thru LinkedIn account management and lead generation through extraction of data online such as profiles on Zoho Recruit, LinkedIn, Ladders, Yelp and establishment of database on spreadsheet with all the essential information required by employer.
16. Graphics design and web design (user-friendly web portals such as weebly.com,wix.com and wordpress.com) and Basic photo editing, graphics design thru Adobe Photoshop
17. Updating and sharing of posts thru affiliate marketing permalinks on Amazon product reviews, managing of accounts and fan page, joining FB and LinkedIn groups, posting, promoting, sharing contents, managing comments and filtering spams on Facebook, Google +, Twitter, Pinterest, Youtube, Instagram/Hootsuite, and Pinterest (participating on pingroupie)
18. Outsourcing and HR Staffing & Recruitment, interviewing of applicants thru Skype.
19. Multimedia audio editing using Sound Forge and Cool Edit Pro, and video editing using Windows Movie Maker, Nero Vision Express, Pro Show Gold, Adobe Premiere and Pinnacle
20. Knowledge on Troubleshooting of internet connectivity issues and other software installations
ADDITIONAL SKILLS.
Crafts Artistry, Design Conceptualization of Events and Promotions, Party Hosting, Singing, Choreographing.
WEBSITE CONSTRUCTION/DESIGN and MULTIMEDIA:
http://www.travelbloggie.com , http://www.theweddingsingers.weebly.com , http://www.cherishdtreasures.weebly.com,
Web graphics design (Headers, Banners, Logo, E-book Cover), Desktop Publishing (Graphics Layout Artist and Video/Audio Editor using Multi-media Applications such as Cool Edit Pro for Audio editing, compiling remixed songs, Animation using Image Ready, Photo Editing and Layout of Invitations and calling cards using Adobe Photoshop, Printshop, Databecker, Printartist, Coreldraw, Movie Editing using ProShow Gold, Nero Vision Express, Windows Movie Maker, etc., Flash Movie Creation using Photo Flash Maker Professional edition
Properties & Supplies Management, Procurement, Records Management, Security and Building Maintenance, Personnel Management covering Leave Monitoring, Payroll Administration, Recruitment, Performance Management, Employee Relations, Benefits Administration, Training and Organizational Development, Reimbursements, Auditing Liquidation of Cash Advances, Tracking Budget Expenses and Budget Allotments for the Fiscal Year, Handles Fixed and Mandatory Expenses, Cash Flow Monitoring, Revenue Analysis, Handles Financial Statements covering Operating Expenses, Net Income, Bank Reconciliation, Process Purchase Request Orders, Vouchers, Petty Cash and Maintenance of Consolidated Index of Expenses per Fiscal Year. Has Hands-on experience on Food and Beverage handling as Restaurant/Catering manager.
Creative Events & Promotions
Food and Beverage catering management, Events Styling, Craft Artistry, Live entertainment thru singing and hosting, Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade shows. Manages a team of Events specialists/organizers and plans weddings, debuts, corporate parties, birthday celebrations of clients as well as acts as Resource speaker for various advertising campaigns and Public Relations strategies.
Business Development, Sales & Marketing
Concentrates on developing new revenue streams from new products and services, while optimizing income from existing lines th rough innovative marketing and gathers data through rapid exploitation of changing customer needs and tastes, assessments of target markets and opportunities. Formal proposal writing and business model design. Evaluates a business and realizes its full potential, using such tools as marketing, sales, information management and customer service. Monitoring Sales activities of Prospected target areas. Supervising and coaching other sales team members with the objective of achieving budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Analyze sales problems/issues at the plant and provide creative strategies to market the product by training the sales team with goal-setting and motivational strategies.
Freelance Virtual Assistance/Project Management (Home Based)
SKILLS / TASKS HANDLED
1. Project Management and Organization, Implementation of policies and procedures to the team in each project thru Basecamp/Trello/Asana.
2. Email Handling & Calendar Management involving Filtering Emails and Managing Email Spams, Managing email services (MailChimp, Aweber, sending out marketing strategies, proposals and respond to client inquiries, buyer
requests and customer feedbacks on Amazon and Outlook) and Managing Google Calendar, Appointment Setting, Diary Management, Travel / Event Planning and Arrangement, Sending of birthday greetings, bouquet of flowers,
invitations, etc.
3. Database Management / Building / Updating CRM Systems, Simple to complex Data Entry
using CRM and other applications/programs such as Magento, Salesforce, Zoho CRM, Uploading product inventory at Zoho Inventory and creation of Estimates/Invoices at Zoho Invoice.
4. Hubspot Blogging, Building of Landing Pages, Call to Action, Auto Responses, Thank You Pages, Web Page Contents, SEO, Lead Management, Email, Marketing Automation.
5. Social Media Management - Setting up of Social media accounts, Participation on forums and message boards, Posting and scheduling facebook insights, Promote facebook pages, Create twitter account, Manage and increase twitter followers, Create pinnable images on pinterest, Schedule and track pins, Create and manage youtube account, Upload vids on youtube, Moderate youtube comments, Upload vids to other vid sharing sites/social media, Create slideshare presentations.
6. Coordination of tasks thru Smartsheet, Google Hangouts and Skype conference. Google Documents Sharing and Preparation of agenda and minutes of meetings/call conferences thru google talk and skype, Cloud-based system for cloud storage management such as Dropbox, Microsoft One Drive and Google drive
7. Proficient in Microsoft Office Excel, Word, Powerpoint, Outlook and Power point Slides presentations converted to Movie file and conversion of Word/Excel to Adobe pdf files, inputting and editing business correspondence, general web research and analysis of data
8. Creation of reports and forms required, online purchases on behalf of the employer using personal credit card and paypal account as well as handling paypal disputes.
9. Audio/Video transcription and language translation. Posting of Craigslist Ads.
10. Experienced on eCommerce, product management on Shopify, Wordpress, Amazon seller central, eBay thru Magento, FB Business Page management. Amazon/Ebay product listing, product description, keywords, press release, customer feedback handling
11. Basic Excel worksheets for bookkeeping, preparation of invoices, payrolls, financial analysis, tracking budgets and expenses, lead generation, Amazon sales tracking and ranking.
12. Handling client relationships and customer service, appointment setting and inbound/outbound telemarketing and technical support via VOIP phone using Ring Central and Skype click to call
13. SEO Article and content writing/posting, product description, promo articles, creation of press release, newsletters, eBooks, mini books, news articles, copywriting, guest blogging/ghost writing, article spinning. I have samples of my SEO writing, just request if necessary. I am adept on writing various topics for E-books and Mini Course/Guides, Niche Articles based on Long-tail Keyword Phrases and even distribution of Keyword density.
14. Uploading of image files or embed YouTube video on Wordpress, Posting/Editing of blog articles and product description content, meta descriptions at WORDPRESS
15. Enhance/manage database of connections thru LinkedIn account management and lead generation through extraction of data online such as profiles on Zoho Recruit, LinkedIn, Ladders, Yelp and establishment of database on spreadsheet with all the essential information required by employer.
16. Graphics design and web design (user-friendly web portals such as weebly.com,wix.com and wordpress.com) and Basic photo editing, graphics design thru Adobe Photoshop
17. Updating and sharing of posts thru affiliate marketing permalinks on Amazon product reviews, managing of accounts and fan page, joining FB and LinkedIn groups, posting, promoting, sharing contents, managing comments and filtering spams on Facebook, Google +, Twitter, Pinterest, Youtube, Instagram/Hootsuite, and Pinterest (participating on pingroupie)
18. Outsourcing and HR Staffing & Recruitment, interviewing of applicants thru Skype.
19. Multimedia audio editing using Sound Forge and Cool Edit Pro, and video editing using Windows Movie Maker, Nero Vision Express, Pro Show Gold, Adobe Premiere and Pinnacle
20. Knowledge on Troubleshooting of internet connectivity issues and other software installations
ADDITIONAL SKILLS.
Crafts Artistry, Design Conceptualization of Events and Promotions, Party Hosting, Singing, Choreographing.
WEBSITE CONSTRUCTION/DESIGN and MULTIMEDIA:
http://www.travelbloggie.com , http://www.theweddingsingers.weebly.com , http://www.cherishdtreasures.weebly.com,
Web graphics design (Headers, Banners, Logo, E-book Cover), Desktop Publishing (Graphics Layout Artist and Video/Audio Editor using Multi-media Applications such as Cool Edit Pro for Audio editing, compiling remixed songs, Animation using Image Ready, Photo Editing and Layout of Invitations and calling cards using Adobe Photoshop, Printshop, Databecker, Printartist, Coreldraw, Movie Editing using ProShow Gold, Nero Vision Express, Windows Movie Maker, etc., Flash Movie Creation using Photo Flash Maker Professional edition
Educational Background and Trainings Attended
ELEMENTARY :
St. Paul College Pasig (1972 – 1979)
HIGH SCHOOL :
St. Paul College Quezon City (1979 – 1983)
COLLEGE :
National College of Business & Arts (NCBA)
(B.S. in Business Administration – Major in Accounting) 1984 – 1988
Honors received: Top 4th Placer on Departmental Exams for Business Mathematics held last March 1984 within 4 branches of NCBA.
POST GRADUATE : University of the Philippines
Masters in Management (Major in Development Mgt.)
Off-campus Scholarship sponsored by NEDA and UP Los Baños
1997 – 1999 (36 academic units completed, thesis deferred)
St. Paul College Pasig (1972 – 1979)
HIGH SCHOOL :
St. Paul College Quezon City (1979 – 1983)
COLLEGE :
National College of Business & Arts (NCBA)
(B.S. in Business Administration – Major in Accounting) 1984 – 1988
Honors received: Top 4th Placer on Departmental Exams for Business Mathematics held last March 1984 within 4 branches of NCBA.
POST GRADUATE : University of the Philippines
Masters in Management (Major in Development Mgt.)
Off-campus Scholarship sponsored by NEDA and UP Los Baños
1997 – 1999 (36 academic units completed, thesis deferred)
SPECIAL COURSES AND TRAININGS ATTENDED:
ONLINE Webinars:
Zoho CRM, Inventory, Invoice, Estimates, Recruit
Mailchimp, Wistia, Salesforce
Google Calendar, Documents, Basecamp, Hubspot
Systems Technology Institute (STI Edsa)
- DATA ENTRY SPECIALIST COURSE (March – May 1990)
- CLP-Computer Concepts, Programming Fundamentals (June – September 1990)
- MICROCOBOL PROGRAMMING (March - April 1991)
- PROGRAMMING CONCEPTS (April – May 1991)
- DBASE 3+ PROGRAMMING PROFICIENCY (May – July 1991)
BASIC COURSE IN ECONOMICS
National Economic and Development Authority (NEDA)
Held at Oasis Hotel, Clarkville Compound, Angeles City
November 19-23, 2001
BASIC CAREGIVER COURSE
APM Training Center, Inc. Caregiver School
#12 Kasing-Kasing St., cor. K-9 St. East Kamias, Q.C.
August 9, 2004 – March 8, 2005
MODULES ATTENDED :
ON THE JOB TRAINING PROGRAM FOR CAREGIVERS (ELDERLY CARE, POST-NATAL CARE, NEWBORN CARE AND CHILD CARE) ,
March 10 – April 2, 2005
Mother Regina Hospital
# 2 Ruby St., Doña Juana Subdv., Rosario Pasig City
BASIC LIFE SUPPORT
Cardio-Pulmonary Cerebral Resuscitation (CPCR) for Healthcare Provider
The Philippine National Red Cross Safety Services Quezon City chapter Jan. 17-18, 2005 STANDARD FIRST AID TRAINING COURSE
The Philippine National Red Cross Safety Services Quezon City chapter
Jan. 17-22, 2005
COMMUNICATION SKILLS TRAINING (Pre-process), Product Training for Technical Computer Troubleshooting
Accenture Delivery Center in the Philippines (Jan. – Feb, 2009)
Seminar/Workshop on Effective Writing
NEDA-COMMUNICATION ADVOCACY PROJECT (CAP), UNIVERSITY OF THE PHILIPPINES (LEAD GROUP) NEDA Training Center, Q.C. (November 27-29, 2002)
Seminar/Workshop on Effective Communication & Advocacy Techniques
NEDA-Communication Advocacy Prog. – Support Project
ASIAN INSTITUTE OF JOURNALISM AND COMMUNICATION (AIJC)
NEDA Training Center, Q.C. (November 2-4, 1998)
Seminar/Workshop on Gaining Excellence Through Human Relations
NEDA-Admin. Staff/Human Resource Planning & Mgt. Services
NEDA Training Center, Q.C. (January 7-8 and 12, 1999)
Working on Delivering Quality Service Through Timely Payment of Claims
NATIONAL ECONOMIC & DEVELOPMENT AUTHORITY
Oasis Hotel, Clarkville Compound, Angeles City (November 14-15, 2002)S
Seminar/Workshop on New Government Accounting System
NATIONAL ECONOMIC & DEVELOPMENT AUTHORITY
Oasis Hotel, Clarkville Compound, Angeles City (Jan. 30 – Feb. 1, 2002)
Briefing on National Government Accounting
NEDA Admin. Staff/Accounting Services (NEDA Pasig Bldg., Amber Ave., Pasig City) (November 1994)
Seminar on Updates on Expanded VAT
Tri-Star, Baron Edsa Hotel (Jan. 25, 1997)
Update on Value Added Tax and the New Guidelines on Tax Audit and Inventory
NPC CENTER FOR MANAGEMENT STUDIES
EDSA Shangri-la Hotel, Ortigas Center, Mandaluyong City (February 12, 2000)
Briefing on Audit Reading Procedures (Omron, Sweda, NCR Cash Registers)
Goldilocks Bakeshop, Inc (November to December 1988)
EMPLOYMENT BACKGROUND
Freelance Project Manager, Operations Manager and General Virtual Assistant (March 2014 – present)
Small online companies & Start-Up business owners needing virtual assistance on short term gigs
(SEE VIRTUAL ASSISTANCE JOB DESCRIPTION ON AREAS OF EXPERTISE)
MANAGING DIRECTOR AND OWNER (Jan. 2013 – present)
Cherish The Treasures Events Services
Manages a team of events organizers specializing on weddings, debuts, corporate events, and birthdays.
Sings as well as entertain guests thru lively hosting of the event. Craft artistry, event styling, food and beverage management, photo and video handling, multimedia editing, customer satisfaction director, sales and advertising, promotional campaigns, social media marketing, This is just a family sideline business for additional income.
ONLINE ASST. OPERATIONS MANAGER AND AMBASSADOR TO NEW YORK OFFICE (November 2015 - May 2016)
Kpopstarz Inc.
Handled over-all Human resources functions and operations of the digital publishing company. Handles writers' grievances and complaints particularly on delayed salaries. Monitors and evaluates the performance of the Administrative team as well as the online news reporters. Conducts training orientation for new hires and coordinates with HR team daily for work plans and accomplishments.
ONLINE MANAGING EDITOR / HUMAN RESOURCE DIRECTOR (Sept. 2013 – Feb. 18, 2014)
Tune Media Pty Ltd, Sydney Australia (Home-Based Online Job)
Proofreads and Checks on Plagiarism reports when running the articles submitted by writers., Coordinates the topics/category for the writers to publish., Posts ads/job openings on hiring sites, Interviews applicants and recommends those who pass to Operations Manager, Dwells specifically on "grievance mechanism" i.e. receive, report, and mediate complaints, In charge of payout, Collects the bank details of personnel, Follows up on the progress reports of editors and collects these for documentation, Checks on the attendance of personnel, Checks if writers meet their articles every week.
ONLINE BUSINESS DEVELOPMENT SUPPORT EXECUTIVE (Jan. – December 2012)
2Develop Business, Sydney Australia
Primary responsibility is to handle calls to Australian prospective clients, lead generation and telemarketing.
ONLINE SUPERVISING SEO SPECIALIST (June 2011-December 2011)
WIRELESS ESSENCE MARKETING, Belfast, UK (Home-based online job)
Generates Keyword Phrases and Meta tags to optimize web content on SEO Rewrites and transforms web contents into original articles, Updates sheets on Google documents, daily email reporting, trains writers for generic articles, multiple postings, keyword articles and rewrites. Proofreads and edits the writers’ outputs and monitors their daily submission. Guides the writers concerning issues about work and daily reporting
ONLINE BUSINESS DEVT. MANAGER / ASST. PROJECT MANAGER (Dec. 2009- June 2011)
M.O. DAGENAIS AND ASSOCIATES, INC. (Home-based online job)
Snap Web Solutions (Home-based, full-time), Montreal Quebec, Canada
Responsible for analyzing customer requirements, data research and comparative analysis of market competencies, Assists with Designing Solutions for Strategic Implementation of Business Development Plans, Ensures successful project delivery and overall customer satisfaction, Delegates development responsibilities to team members, Formulates Strategic Marketing Approaches to generate more client leads. Manages CRM (Customer Relationship Management), Exercises Public Relations (PR) in taking care of valued clients through provision of appreciation cards, gratitude tokens, incentives, email newsletters for updates on current services being offered, testimonial gathering, referral programs, gift certificates
ONLINE PROJECT MANAGER (January 2009 – December 2009)
WF Concepts Internet Marketing Web Services/ Online Booking Portal for Hotels, Restaurants and Resorts)
California St., Villa Sol Village, Angeles Pampanga
Manages the team of web developers and strategically markets their services through hands on exposure to clients' needs for services. Presents proposals to various owners of hotels, restaurants and resorts in Clark, Angeles Pampanga for inclusion in our Online Booking portal alongside the creation of web content articles for their websites; Enhancing their presence on search engines, ranking their business on first page through Search Engine Optimization (SEO), Keyword Tools, and Site Optimization.
ONLINE FREELANCE E-BOOK WRITER/RESEARCHER/EDITOR, WEB COPYWRITER, GRAPHICS DESIGNER FOR E-BOOK COVER/HEADER/LOGO&BANNER (2008 – present)
NICHE PROFIT CLASSROOM(part time/freelance Online writer since 2008-present)
International Clients from USA, Canada, New Zealand, Norway, Australia & UK
Research and data gathering of Topics on Table of Contents created with the E-book project. Generates Keyword Phrases and Meta tags to optimize web content on SEO Rewrites and transforms web contents into original articles.
Coordinates with project manager on the progress of the assigned tasks
Creates graphic designs for E-book covers, Mini course covers, Headers and Banners/Logos
GAVALTECH INC., Chicago USA (Part-time Online writer since 2008-2010)
Prepares monthly online newsletter for Global Staff Leasing and Parenting Essentials; Submits 2 minibooks about Parenting Essentials every month; Submits 5 minibooks about Global Staff Leasing (Virtual staff outsourcing) and New Business Strategies.
ADMINISTRATIVE AND HR MANAGER / EXECUTIVE ASST. TO THE SVP (July-December 2009)
American Intl. Marketing Systems (AIMS), On Time Advertising Account
(Ground Floor, World Wide Corporate Center, Starmall Annex, Shaw Blvd., Mandaluyong City (July
Performs overall Administrative functions for the OTA campaign, handles and screens inbound calls and transfers calls to concerned personnel, checks the leads generated if good and sees to it that team leaders report to me for updates on appointments scheduled. Coordinates with SVPs on business related inquiries, drafts email for clients, coordinates with AIMS HR on payroll, compensation and benefits of OTA staffs, screens applicants for final interview, conducts recruitment thru internet advertising and initial phone interviews, takes charge of procurement, liquidation of cash advances, prepares demo work orders, appointment calendars and organizes the files for OTA records, checks the authenticity of websites generated from the reports of agents and team leader, acts as Operations manager in the absence of the SVPs regarding call center agents’ concerns.
TECHNICAL SUPPORT REPRESENTATIVE (Jan. 2009 – July 2009)
ACCENTURE Delivery Center in the Philippines ,ACCBS Manila Operations Team (Popcorn) , Accenture Customer Contact BPO Services22nd Floor Robinson's Cybergate Center Tower 2, Pioneer St., Mandaluyong City (1554)
Provides technical troubleshooting support services for Inbound operations regarding internet connectivity issues, hardware configurations, email accounts, order status reports of subscribers.
PROJECT CONSULTANT – Project Administrator (July 2008-December 2008)
Tribal Helm Corp. (Dublin Ireland)
AUSAID through the Philippines-Australia Partnership for Economic Governance Reforms (PEGR)Project - (Reform Agenda (RA) 010-01Strengthening the Internal Control System & the Internal Audit in the Department of Education in the Philippines (DepEd)
Responsibility includes coordination and provision of technical and administrative services to the team throughout the 24-month implementation of the Reform Agenda under the Dept. of Education.
FOOD AND BEVERAGE/ RESTAURANT MANAGER (2002 - 2008 )
Dinky’s Bar and Restaurant (Oranbo, Pasig City) (Part Time 2008)
Fianne’s Canteen & Catering Services (Ph2 Ever Gotesco Corp. Tower, Manila) (Night shift 2002-2007)
Cherish The Treasures Events Services Catering (2013 to present)
Performs over-all function of a manager in monitoring daily activities of the restaurant and bar.. Expert on marketing strategies and promotional campaigns to gather leads for possible clients on diverse restaurant functions. Handles customer concerns and issues for food handling, cleanliness and maintenance of kitchen area . Leads the Human Resource team for recruitment of waiters, bartenders, cashiers, etc . Ensures daily sales had been achieved remarkably. Reports to the president of the company for weekly accomplishments of the restaurant team . Responsible for planning, organizing, directing and coordinating with the workers and resources of the canteen and catering services for the efficient, well-prepared and profitable service of food and beverages. Takes part in the planning of menus that are flavorful and famous with customers. Coordinates with the chefs for the efficient provisioning and purchasing of supplies, cost estimates and supervision of portion control and minimizing of waste through quantities served . Checks the consistency of high quality catering services rendered. Monitors the books and financial documentations to ensure seamless operations and conformity to budgetary limitations.
AREA MANAGER / BUSINESS DEVELOPMENT MANAGER (April 2007 – November 2008)
Trevi’s Internationale Corp./ Plantex Solutions Mfg. Corp. ) 7 Saint Martin St., Cityland Townhouses Oranbo, Pasig City
Responsible for sales activities in assigned areas . Supervising and coaching other sales team members with the objective of achieving budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Establish working relationship and consistent communication with Area Operations Manager and Regional Manager for status of sales, Analyze sales problems/issues in plant and provide creative strategies to market the product by training the sales team, giving pep talks, team buildings, goal-setting, and motivational programs Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as Plantex brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade shows.
ADMINISTRATIVE OFFICER IV (Oct. 2005 – Feb. 2007) – Promotion, Change of Position Title
BUDGET OFFICER II (Aug. 1995 – Oct. 2005)
National Economic and Development Authority (NEDA)
12 NEDA Bldg., J. Escriva Drive, Ortigas Center, Pasig City
ADMINISTRATIVE STAFF ( FINANCIAL SERVICES)
Responsible for analyzing supporting documents for processing of claims payment, research, data gathering and evaluation of computations of claims, processing of financial transactions and review of financial reports. Key tasks include: Tracking Budget Expenses and Budget Allotments for the Fiscal Year, Remittances of Salary deductions to agencies, Processing of payment for Purchase Orders, Evaluating ,auditing supporting documents such as Abstract of Bidding, Procurement Requests, Processing payments for fixed and mandatory expenses, Processing payments of salaries of contractual personnel and technical consultants, Maintenance of Consolidated Index of payments per Fiscal Year alongside the management of records to support the reports
HUMAN RESOURCE MANAGEMENT OFFICER (Oct. 1990 to Aug. 1995)
National Economic and Development Authority (NEDA)
ADMINISTRATIVE STAFF ( HUMAN RESOURCES DIVISION)
Collaborates and coordinates with head of HR in recommending, implementing, administering and evaluating employee policies and programs, labor-management functions, disciplinary action process, grievance concerns and disciplinary proceedings, and Supports Management Proficiency Improvement through In-House trainings, Active on public speaking/hosting and Design Conceptualization of In-House Cultural Events based on required themes. Key tasks: Handling of Employee Events like Sports & Cultural Activities, Wellness & Engagement Programs, Consolidation of staff career path through Training and Development Programs , Secretariat Services for Committee on Scholarships and Career Development,
Implementation of employee relations programs like welfare and benefits, rewards and incentives, Facilitating in Team Building Planning, and Resource Speaker on Trainings
AD-HOC Assigned Responsibilities:
BOARD DIRECTOR NEDA Administrative Personnel Association (NAPA) 1992-2007
Reviewing, Implementing and Administering new policies and procedures related to Administrative functions, Information Dissemination of Management concerns to the ranks, Conduct of interview of applicants/candidates for promotion and participate on the screening process for hiring applicants at Administrative Staff, Coordinating employee’s grievance concerns by bridging gap between the ranks and the higher management, Advocates Development and Upgrade of Management Standards through revised policy implementation, Fostering Teamwork through good leadership strategic skills. Various representations on Committee meetings which involve : Awards and Incentives for employees, Sports and Cultural Activities (Acts as Chairperson for Volleyball Committee, a subcommittee of the NEDA Physical and Sports Development Committee), Leads Fund-raising campaigns for employees’ welfare and benefits, Health Insurance bidding for annual employees’ benefits, and advocates cost saving measures for year-end benefits.
Freelance Project Manager, Operations Manager and General Virtual Assistant (March 2014 – present)
Small online companies & Start-Up business owners needing virtual assistance on short term gigs
(SEE VIRTUAL ASSISTANCE JOB DESCRIPTION ON AREAS OF EXPERTISE)
MANAGING DIRECTOR AND OWNER (Jan. 2013 – present)
Cherish The Treasures Events Services
Manages a team of events organizers specializing on weddings, debuts, corporate events, and birthdays.
Sings as well as entertain guests thru lively hosting of the event. Craft artistry, event styling, food and beverage management, photo and video handling, multimedia editing, customer satisfaction director, sales and advertising, promotional campaigns, social media marketing, This is just a family sideline business for additional income.
ONLINE ASST. OPERATIONS MANAGER AND AMBASSADOR TO NEW YORK OFFICE (November 2015 - May 2016)
Kpopstarz Inc.
Handled over-all Human resources functions and operations of the digital publishing company. Handles writers' grievances and complaints particularly on delayed salaries. Monitors and evaluates the performance of the Administrative team as well as the online news reporters. Conducts training orientation for new hires and coordinates with HR team daily for work plans and accomplishments.
ONLINE MANAGING EDITOR / HUMAN RESOURCE DIRECTOR (Sept. 2013 – Feb. 18, 2014)
Tune Media Pty Ltd, Sydney Australia (Home-Based Online Job)
Proofreads and Checks on Plagiarism reports when running the articles submitted by writers., Coordinates the topics/category for the writers to publish., Posts ads/job openings on hiring sites, Interviews applicants and recommends those who pass to Operations Manager, Dwells specifically on "grievance mechanism" i.e. receive, report, and mediate complaints, In charge of payout, Collects the bank details of personnel, Follows up on the progress reports of editors and collects these for documentation, Checks on the attendance of personnel, Checks if writers meet their articles every week.
ONLINE BUSINESS DEVELOPMENT SUPPORT EXECUTIVE (Jan. – December 2012)
2Develop Business, Sydney Australia
Primary responsibility is to handle calls to Australian prospective clients, lead generation and telemarketing.
ONLINE SUPERVISING SEO SPECIALIST (June 2011-December 2011)
WIRELESS ESSENCE MARKETING, Belfast, UK (Home-based online job)
Generates Keyword Phrases and Meta tags to optimize web content on SEO Rewrites and transforms web contents into original articles, Updates sheets on Google documents, daily email reporting, trains writers for generic articles, multiple postings, keyword articles and rewrites. Proofreads and edits the writers’ outputs and monitors their daily submission. Guides the writers concerning issues about work and daily reporting
ONLINE BUSINESS DEVT. MANAGER / ASST. PROJECT MANAGER (Dec. 2009- June 2011)
M.O. DAGENAIS AND ASSOCIATES, INC. (Home-based online job)
Snap Web Solutions (Home-based, full-time), Montreal Quebec, Canada
Responsible for analyzing customer requirements, data research and comparative analysis of market competencies, Assists with Designing Solutions for Strategic Implementation of Business Development Plans, Ensures successful project delivery and overall customer satisfaction, Delegates development responsibilities to team members, Formulates Strategic Marketing Approaches to generate more client leads. Manages CRM (Customer Relationship Management), Exercises Public Relations (PR) in taking care of valued clients through provision of appreciation cards, gratitude tokens, incentives, email newsletters for updates on current services being offered, testimonial gathering, referral programs, gift certificates
ONLINE PROJECT MANAGER (January 2009 – December 2009)
WF Concepts Internet Marketing Web Services/ Online Booking Portal for Hotels, Restaurants and Resorts)
California St., Villa Sol Village, Angeles Pampanga
Manages the team of web developers and strategically markets their services through hands on exposure to clients' needs for services. Presents proposals to various owners of hotels, restaurants and resorts in Clark, Angeles Pampanga for inclusion in our Online Booking portal alongside the creation of web content articles for their websites; Enhancing their presence on search engines, ranking their business on first page through Search Engine Optimization (SEO), Keyword Tools, and Site Optimization.
ONLINE FREELANCE E-BOOK WRITER/RESEARCHER/EDITOR, WEB COPYWRITER, GRAPHICS DESIGNER FOR E-BOOK COVER/HEADER/LOGO&BANNER (2008 – present)
NICHE PROFIT CLASSROOM(part time/freelance Online writer since 2008-present)
International Clients from USA, Canada, New Zealand, Norway, Australia & UK
Research and data gathering of Topics on Table of Contents created with the E-book project. Generates Keyword Phrases and Meta tags to optimize web content on SEO Rewrites and transforms web contents into original articles.
Coordinates with project manager on the progress of the assigned tasks
Creates graphic designs for E-book covers, Mini course covers, Headers and Banners/Logos
GAVALTECH INC., Chicago USA (Part-time Online writer since 2008-2010)
Prepares monthly online newsletter for Global Staff Leasing and Parenting Essentials; Submits 2 minibooks about Parenting Essentials every month; Submits 5 minibooks about Global Staff Leasing (Virtual staff outsourcing) and New Business Strategies.
ADMINISTRATIVE AND HR MANAGER / EXECUTIVE ASST. TO THE SVP (July-December 2009)
American Intl. Marketing Systems (AIMS), On Time Advertising Account
(Ground Floor, World Wide Corporate Center, Starmall Annex, Shaw Blvd., Mandaluyong City (July
Performs overall Administrative functions for the OTA campaign, handles and screens inbound calls and transfers calls to concerned personnel, checks the leads generated if good and sees to it that team leaders report to me for updates on appointments scheduled. Coordinates with SVPs on business related inquiries, drafts email for clients, coordinates with AIMS HR on payroll, compensation and benefits of OTA staffs, screens applicants for final interview, conducts recruitment thru internet advertising and initial phone interviews, takes charge of procurement, liquidation of cash advances, prepares demo work orders, appointment calendars and organizes the files for OTA records, checks the authenticity of websites generated from the reports of agents and team leader, acts as Operations manager in the absence of the SVPs regarding call center agents’ concerns.
TECHNICAL SUPPORT REPRESENTATIVE (Jan. 2009 – July 2009)
ACCENTURE Delivery Center in the Philippines ,ACCBS Manila Operations Team (Popcorn) , Accenture Customer Contact BPO Services22nd Floor Robinson's Cybergate Center Tower 2, Pioneer St., Mandaluyong City (1554)
Provides technical troubleshooting support services for Inbound operations regarding internet connectivity issues, hardware configurations, email accounts, order status reports of subscribers.
PROJECT CONSULTANT – Project Administrator (July 2008-December 2008)
Tribal Helm Corp. (Dublin Ireland)
AUSAID through the Philippines-Australia Partnership for Economic Governance Reforms (PEGR)Project - (Reform Agenda (RA) 010-01Strengthening the Internal Control System & the Internal Audit in the Department of Education in the Philippines (DepEd)
Responsibility includes coordination and provision of technical and administrative services to the team throughout the 24-month implementation of the Reform Agenda under the Dept. of Education.
FOOD AND BEVERAGE/ RESTAURANT MANAGER (2002 - 2008 )
Dinky’s Bar and Restaurant (Oranbo, Pasig City) (Part Time 2008)
Fianne’s Canteen & Catering Services (Ph2 Ever Gotesco Corp. Tower, Manila) (Night shift 2002-2007)
Cherish The Treasures Events Services Catering (2013 to present)
Performs over-all function of a manager in monitoring daily activities of the restaurant and bar.. Expert on marketing strategies and promotional campaigns to gather leads for possible clients on diverse restaurant functions. Handles customer concerns and issues for food handling, cleanliness and maintenance of kitchen area . Leads the Human Resource team for recruitment of waiters, bartenders, cashiers, etc . Ensures daily sales had been achieved remarkably. Reports to the president of the company for weekly accomplishments of the restaurant team . Responsible for planning, organizing, directing and coordinating with the workers and resources of the canteen and catering services for the efficient, well-prepared and profitable service of food and beverages. Takes part in the planning of menus that are flavorful and famous with customers. Coordinates with the chefs for the efficient provisioning and purchasing of supplies, cost estimates and supervision of portion control and minimizing of waste through quantities served . Checks the consistency of high quality catering services rendered. Monitors the books and financial documentations to ensure seamless operations and conformity to budgetary limitations.
AREA MANAGER / BUSINESS DEVELOPMENT MANAGER (April 2007 – November 2008)
Trevi’s Internationale Corp./ Plantex Solutions Mfg. Corp. ) 7 Saint Martin St., Cityland Townhouses Oranbo, Pasig City
Responsible for sales activities in assigned areas . Supervising and coaching other sales team members with the objective of achieving budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Establish working relationship and consistent communication with Area Operations Manager and Regional Manager for status of sales, Analyze sales problems/issues in plant and provide creative strategies to market the product by training the sales team, giving pep talks, team buildings, goal-setting, and motivational programs Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as Plantex brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade shows.
ADMINISTRATIVE OFFICER IV (Oct. 2005 – Feb. 2007) – Promotion, Change of Position Title
BUDGET OFFICER II (Aug. 1995 – Oct. 2005)
National Economic and Development Authority (NEDA)
12 NEDA Bldg., J. Escriva Drive, Ortigas Center, Pasig City
ADMINISTRATIVE STAFF ( FINANCIAL SERVICES)
Responsible for analyzing supporting documents for processing of claims payment, research, data gathering and evaluation of computations of claims, processing of financial transactions and review of financial reports. Key tasks include: Tracking Budget Expenses and Budget Allotments for the Fiscal Year, Remittances of Salary deductions to agencies, Processing of payment for Purchase Orders, Evaluating ,auditing supporting documents such as Abstract of Bidding, Procurement Requests, Processing payments for fixed and mandatory expenses, Processing payments of salaries of contractual personnel and technical consultants, Maintenance of Consolidated Index of payments per Fiscal Year alongside the management of records to support the reports
HUMAN RESOURCE MANAGEMENT OFFICER (Oct. 1990 to Aug. 1995)
National Economic and Development Authority (NEDA)
ADMINISTRATIVE STAFF ( HUMAN RESOURCES DIVISION)
Collaborates and coordinates with head of HR in recommending, implementing, administering and evaluating employee policies and programs, labor-management functions, disciplinary action process, grievance concerns and disciplinary proceedings, and Supports Management Proficiency Improvement through In-House trainings, Active on public speaking/hosting and Design Conceptualization of In-House Cultural Events based on required themes. Key tasks: Handling of Employee Events like Sports & Cultural Activities, Wellness & Engagement Programs, Consolidation of staff career path through Training and Development Programs , Secretariat Services for Committee on Scholarships and Career Development,
Implementation of employee relations programs like welfare and benefits, rewards and incentives, Facilitating in Team Building Planning, and Resource Speaker on Trainings
AD-HOC Assigned Responsibilities:
BOARD DIRECTOR NEDA Administrative Personnel Association (NAPA) 1992-2007
Reviewing, Implementing and Administering new policies and procedures related to Administrative functions, Information Dissemination of Management concerns to the ranks, Conduct of interview of applicants/candidates for promotion and participate on the screening process for hiring applicants at Administrative Staff, Coordinating employee’s grievance concerns by bridging gap between the ranks and the higher management, Advocates Development and Upgrade of Management Standards through revised policy implementation, Fostering Teamwork through good leadership strategic skills. Various representations on Committee meetings which involve : Awards and Incentives for employees, Sports and Cultural Activities (Acts as Chairperson for Volleyball Committee, a subcommittee of the NEDA Physical and Sports Development Committee), Leads Fund-raising campaigns for employees’ welfare and benefits, Health Insurance bidding for annual employees’ benefits, and advocates cost saving measures for year-end benefits.
HOBBIES/INTERESTS:
Composing Poems/Songs, Troubleshooting Electronic stuff, Playing Piano and Guitar, Member of various church choir (Koro de San Francisco Choir, Oranbo Catholic Choir, Rosario Antiphony Choir, Cor Sacrum Choir), Choreographing dance steps, Scriptwriting, Directing Stage Plays, Ballroom Dancing, Playing various sports like volleyball, bowling, billiards, badminton, Collecting DVDs and Remixing Music,
Loves to cook her own original recipes and create various handmade craft souvenirs and invitations for events like weddings, baptisms, birthdays, anniversaries. A wedding singer/host/planner as well. Interested on Gadget Applications downloading and installation, Mentoring online, Event planning and coordination, Event Hosting, Singing @ weddings, Choreographing dance steps, Acting workshops, Resource Speaking @ Trainings and Seminars, Promotional advertising thru Social Media
Composing Poems/Songs, Troubleshooting Electronic stuff, Playing Piano and Guitar, Member of various church choir (Koro de San Francisco Choir, Oranbo Catholic Choir, Rosario Antiphony Choir, Cor Sacrum Choir), Choreographing dance steps, Scriptwriting, Directing Stage Plays, Ballroom Dancing, Playing various sports like volleyball, bowling, billiards, badminton, Collecting DVDs and Remixing Music,
Loves to cook her own original recipes and create various handmade craft souvenirs and invitations for events like weddings, baptisms, birthdays, anniversaries. A wedding singer/host/planner as well. Interested on Gadget Applications downloading and installation, Mentoring online, Event planning and coordination, Event Hosting, Singing @ weddings, Choreographing dance steps, Acting workshops, Resource Speaking @ Trainings and Seminars, Promotional advertising thru Social Media