PROFILE
Mary Ann Villanueva Oppus
E-mail: lipsheener@yahoo.com / lipsheener@gmail.com
PROFESSIONAL SEO WRITER/ MANAGING EDITOR, ADMINISTRATIVE/ EVENTS MANAGER, RESTAURANT MANAGER, BUSINESS DEVELOPMENT AND TRAINING MANAGER, OPERATIONS MANAGER AND PROJECT ADMINISTRATOR, CUSTOMER SATISFACTION DIRECTOR
FREELANCE WEBSITE DESIGNER/DEVELOPER
(Specializing in Human Resources, Financial Management and Business Development)
Ann is a results-oriented hands-on administrative professional with 20 years extensive experience in Administrative, Operations, Research Analysis, HR, Recruitment, Sales and Marketing, Business Development Management, Financial Management and Creative Events Programs and Restaurant/Catering Manager for Food and Beverage. A Project Consultant under Department of Education performing Project Administration functions, Ann is a fast learner open to additional trainings, she is also a trainer herself, and loves to learn added skills for career advancement. A flexible achiever who possesses a unique mix of skills and talents, a versatile type of business-oriented woman exploiting innovation creatively in devising ways to improve the existing system, and applying strategic plans to supervise people, Ann is also fluent in the English language (both verbal and written) Ann is a successful journalist handling diverse writing projects from the Niche Profit Class business owners who are involved in Internet Article Marketing. Expert on writing various topics for E-books and Mini Course, Niche Articles based on Keyword Phrases and even distribution of Keyword density, she delivers quality output very timely for the clients to be happy and recommend her over and over again to various clients needing her expertise.
Special Skills:
WEBSITE CONSTRUCTION AND DESIGN, WEB DEVELOPMENT PROJECTS:
AREAS OF EXPERTISE
General Administration, Human Resource Management & Financial Management
Properties & Supplies Management, Procurement, Records Management, Security and Building Maintenance, Personnel Management covering Leave Monitoring, Payroll Administration, Recruitment, Performance Management, Employee Relations, Benefits Administration, Training and Organizational Development, Reimbursements, Auditing Liquidation of Cash Advances, Tracking Budget Expenses and Budget Allotments for the Fiscal Year, Handles Fixed and Mandatory Expenses, Cash Flow Monitoring, Revenue Analysis, Handles Financial Statements covering Operating Expenses, Net Income, Bank Reconciliation, Process Purchase Request Orders, Vouchers, Petty Cash and Maintenance of Consolidated Index of Expenses per Fiscal Year
Creative Events & Promotions
Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade shows.
Business Development Management, Sales & Marketing and Restaurant Management
Concentrates on developing new revenue streams from new products and services, while optimizing income from existing lines through innovative marketing and gathers data through rapid exploitation of changing customer needs and tastes, assessments of target markets and opportunities. Formal proposal writing and business model design. Hands-on experience on Food and Beverage handling as Restaurant/Catering manager .Evaluates a business and realizes its full potential, using such tools as marketing, sales, information management and customer service. Monitoring Sales activities of Prospected target areas. Supervising and coaching other sales team members with the objective of achieving budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Analyze sales problems/issues at the plant and provide creative strategies to market the product by training the sales team with goal-setting and motivational strategies.
ADDITIONAL SKILLS:
Outsourcing, Interviewing and Recruitment of Applicants, Training Customer Service team, Web Copywriting/Editing for Anti-Plagiarism, Freelance Web Content Article Writing using Search Engine Optimization (SEO) Keyword Tools, E-book writer/researcher/editor, Email Management, Online Marketing through Social Networking Blog Sites, Link Building, Google Calendar maintenance for Events and Appointments, Audio Transcribing, Telemarketing, Google document sharing, Web Administration or Virtual Assistance for Administrative Functions, Online Research and Promotions, Web graphics design (Headers, Banners, Logo, E-book Cover), Desktop Publishing (Graphics Layout Artist and Video/Audio Editor using Multi-media Applications such as Adobe Photoshop, Animation using Image Ready, Card creation using Printshop, Databecker, Printartist, Coreldraw, Movie Editing using ProShow Gold, Nero Vision Express, Windows Movie Maker, etc.), Creation of animated presentation slides using Microsoft Powerpoint, Proficiency in Microsoft Excel and Word, Computer troubleshooting for hardware and software problems, Crafts Artistry, Design Conceptualization of Events and Promotions, Party Hosting, Singing, Choreographing
EDUCATIONAL BACKGROUND:
ELEMENTARY :
St. Paul College Pasig (1972 – 1979)
HIGH SCHOOL :
St. Paul College Quezon City (1979 – 1983)
COLLEGE :
National College of Business & Arts (NCBA)
(B.S. in Business Adm. – Major in Accounting)
1984 – 1988
( 4th place among the Top Ten examinees for Business Math held within the 3 branches of NCBA Departmental Examination taken 1984)
POST GRADUATE :
University of the Philippines
MA in Management (Major in Development Mgt.)
Off-campus Scholarship sponsored by NEDA and UP Los Baños
1997 – 1999, Candidate (36 academic units completed, lacking thesis)
SPECIAL COURSES:
Systems Technology Institute (STI Edsa)
DATA ENTRY SPECIALIST COURSE (March – May 1990)
CLP-Computer Concepts, Programming Fundamentals (June – September 1990)
MICROCOBOL PROGRAMMING (March - April 1991)
PROGRAMMING CONCEPTS (April – May 1991)
DBASE 3+ PROGRAMMING PROFICIENCY (May – July 1991)
National Economic and Development Authority (NEDA)
BASIC COURSE IN ECONOMICS
Held at Oasis Hotel, Clarkville Compound, Angeles City
November 19-23, 2001
APM Training Center, Inc. Caregiver School
#12 Kasing-Kasing St., cor. K-9 St. East Kamias, Q.C.
CAREGIVER COURSE PROGRAM
August 9, 2004 – March 8, 2005MODULES ATTENDED :
Mother Regina Hospital
# 2 Ruby St., Doña Juana Subdv., Rosario Pasig City
ON THE JOB TRAINING PROGRAM FOR CAREGIVERS
(ELDERLY CARE, POST-NATAL CARE, NEWBORN CARE AND CHILD CARE)
March 10 – April 2, 2005
The Philippine National Red Cross Safety Services
Quezon City chapter
BASIC LIFE SUPPORT Cardio-Pulmonary Cerebral Resuscitation (CPCR) for Healthcare Provider
Jan. 17-18, 2005
The Philippine National Red Cross Safety Services
Quezon City chapter
Standard First-Aid Training Course
Jan. 17-22, 2005
AREAS OF INTERESTS
Composing Poems/Songs, Troubleshooting Electronic stuff, Playing Piano and Guitar, Member of various church choir (Koro de San Francisco Choir, Oranbo Catholic Choir, Rosario Antiphony Choir, Cor Sacrum Choir), Choreographing dance steps, Scriptwriting, Directing Stage Plays, Ballroom Dancing, Playing various sports like volleyball, bowling, billiards, badminton, Loves to cook her own original recipes and create various handmade craft souvenirs and invitations for events like weddings, baptisms, birthdays, anniversaries. A wedding singer/host/planner as well.
SEMINARS/TRAININGS ATTENDED
Communication Skills(Pre-process), Product Training for Technical Computer Troubleshooting
Accenture Delivery Center in the Philippines (Jan. – Feb, 2009)
Seminar/Workshop on Effective Writing
NEDA-COMMUNICATION ADVOCACY PROJECT (CAP), UNIVERSITY OF THE PHILIPPINES
(LEAD GROUP) NEDA Training Center, Q.C. (November 27-29, 2002)
Seminar/Workshop on Effective Communication & Advocacy Techniques
NEDA-Communication Advocacy Prog. – Support Project
ASIAN INSTITUTE OF JOURNALISM AND COMMUNICATION (AIJC)
NEDA Training Center, Q.C. (November 2-4, 1998)
Seminar/Workshop on Gaining Excellence Through Human Relations
NEDA-Admin. Staff/Human Resource Planning & Mgt. Services
NEDA Training Center, Q.C. (January 7-8 and 12, 1999)
Working on Delivering Quality Service Through Timely Payment of Claims
NATIONAL ECONOMIC & DEVELOPMENT AUTHORITY
Oasis Hotel, Clarkville Compound, Angeles City (November 14-15, 2002)S
Seminar/Workshop on New Government Accounting System
NATIONAL ECONOMIC & DEVELOPMENT AUTHORITY
Oasis Hotel, Clarkville Compound, Angeles City (Jan. 30 – Feb. 1, 2002)
Briefing on Audit Reading Procedures (Omron, Sweda, NCR Cash Registers)
Goldilocks Bakeshop, Inc (November to December 1988)
Briefing on National Government Accounting
NEDA Admin. Staff/Accounting Services (NEDA Pasig Bldg., Amber Ave., Pasig City) (November 1994)
Seminar on Updates on Expanded VAT
Tri-Star, Baron Edsa Hotel (Jan. 25, 1997)
Update on Value Added Tax and the New Guidelines on Tax Audit and Inventory
NPC CENTER FOR MANAGEMENT STUDIES
EDSA Shangri-la Hotel, Ortigas Center, Mandaluyong City (February 12, 2000)
E-mail: lipsheener@yahoo.com / lipsheener@gmail.com
PROFESSIONAL SEO WRITER/ MANAGING EDITOR, ADMINISTRATIVE/ EVENTS MANAGER, RESTAURANT MANAGER, BUSINESS DEVELOPMENT AND TRAINING MANAGER, OPERATIONS MANAGER AND PROJECT ADMINISTRATOR, CUSTOMER SATISFACTION DIRECTOR
FREELANCE WEBSITE DESIGNER/DEVELOPER
(Specializing in Human Resources, Financial Management and Business Development)
Ann is a results-oriented hands-on administrative professional with 20 years extensive experience in Administrative, Operations, Research Analysis, HR, Recruitment, Sales and Marketing, Business Development Management, Financial Management and Creative Events Programs and Restaurant/Catering Manager for Food and Beverage. A Project Consultant under Department of Education performing Project Administration functions, Ann is a fast learner open to additional trainings, she is also a trainer herself, and loves to learn added skills for career advancement. A flexible achiever who possesses a unique mix of skills and talents, a versatile type of business-oriented woman exploiting innovation creatively in devising ways to improve the existing system, and applying strategic plans to supervise people, Ann is also fluent in the English language (both verbal and written) Ann is a successful journalist handling diverse writing projects from the Niche Profit Class business owners who are involved in Internet Article Marketing. Expert on writing various topics for E-books and Mini Course, Niche Articles based on Keyword Phrases and even distribution of Keyword density, she delivers quality output very timely for the clients to be happy and recommend her over and over again to various clients needing her expertise.
Special Skills:
WEBSITE CONSTRUCTION AND DESIGN, WEB DEVELOPMENT PROJECTS:
- Web Copywriting/Editing for Anti-Plagiarism, Freelance Web Content Article Writing using Search Engine Optimization (SEO) Keyword Tools
- Outsourcing, Interviewing and Recruitment of Applicants
- Conducts Training for Sales and Marketing Team, Business Development Modelling, Strategic Planning
- Computer troubleshooting for hardware and software problems
- Proficiency in Microsoft Excel and Word
- Desktop Publishing (Graphics Layout Artist and Video/Audio Editor using Multi-media Applications such as Adobe Photoshop, Animation using Image Ready, Card creation using Printshop, Databecker, Printartist, Coreldraw, Movie Editing using ProShow Gold, Nero Vision Express, Windows Movie Maker, etc.)
- Creation of animated presentation slides using Microsoft Powerpoint
- Internet Research, Organization of Data Gathered, Webpage Designing by Basic HTML Codes
- Email Management, Online Marketing through Social Networking Blog Sites, Link Building, Google Calendar maintenance for Events and Appointments
- Audio Transcribing, Telemarketing, Google document sharing, Web Administration or Virtual Assistance for Administrative Functions, Online Research and Promotions
- Ann is inclined on Interior Designing, Crafts Artistry, Design Conceptualization of Events, Party Hosting, and Performs as Wedding Singer as well.
AREAS OF EXPERTISE
General Administration, Human Resource Management & Financial Management
Properties & Supplies Management, Procurement, Records Management, Security and Building Maintenance, Personnel Management covering Leave Monitoring, Payroll Administration, Recruitment, Performance Management, Employee Relations, Benefits Administration, Training and Organizational Development, Reimbursements, Auditing Liquidation of Cash Advances, Tracking Budget Expenses and Budget Allotments for the Fiscal Year, Handles Fixed and Mandatory Expenses, Cash Flow Monitoring, Revenue Analysis, Handles Financial Statements covering Operating Expenses, Net Income, Bank Reconciliation, Process Purchase Request Orders, Vouchers, Petty Cash and Maintenance of Consolidated Index of Expenses per Fiscal Year
Creative Events & Promotions
Conceptualization and preparation of PR and Advertising Campaigns, Sales materials such as brochures, quotations/proposals, audio visual presentations, advertising layouts, flyers, and even concept design for exhibit booths and presentations on trade shows.
Business Development Management, Sales & Marketing and Restaurant Management
Concentrates on developing new revenue streams from new products and services, while optimizing income from existing lines through innovative marketing and gathers data through rapid exploitation of changing customer needs and tastes, assessments of target markets and opportunities. Formal proposal writing and business model design. Hands-on experience on Food and Beverage handling as Restaurant/Catering manager .Evaluates a business and realizes its full potential, using such tools as marketing, sales, information management and customer service. Monitoring Sales activities of Prospected target areas. Supervising and coaching other sales team members with the objective of achieving budgeted revenue or better. Has direct, hands-on responsibility for sales activity within area to support the enterprise system, Analyze sales problems/issues at the plant and provide creative strategies to market the product by training the sales team with goal-setting and motivational strategies.
ADDITIONAL SKILLS:
Outsourcing, Interviewing and Recruitment of Applicants, Training Customer Service team, Web Copywriting/Editing for Anti-Plagiarism, Freelance Web Content Article Writing using Search Engine Optimization (SEO) Keyword Tools, E-book writer/researcher/editor, Email Management, Online Marketing through Social Networking Blog Sites, Link Building, Google Calendar maintenance for Events and Appointments, Audio Transcribing, Telemarketing, Google document sharing, Web Administration or Virtual Assistance for Administrative Functions, Online Research and Promotions, Web graphics design (Headers, Banners, Logo, E-book Cover), Desktop Publishing (Graphics Layout Artist and Video/Audio Editor using Multi-media Applications such as Adobe Photoshop, Animation using Image Ready, Card creation using Printshop, Databecker, Printartist, Coreldraw, Movie Editing using ProShow Gold, Nero Vision Express, Windows Movie Maker, etc.), Creation of animated presentation slides using Microsoft Powerpoint, Proficiency in Microsoft Excel and Word, Computer troubleshooting for hardware and software problems, Crafts Artistry, Design Conceptualization of Events and Promotions, Party Hosting, Singing, Choreographing
EDUCATIONAL BACKGROUND:
ELEMENTARY :
St. Paul College Pasig (1972 – 1979)
HIGH SCHOOL :
St. Paul College Quezon City (1979 – 1983)
COLLEGE :
National College of Business & Arts (NCBA)
(B.S. in Business Adm. – Major in Accounting)
1984 – 1988
( 4th place among the Top Ten examinees for Business Math held within the 3 branches of NCBA Departmental Examination taken 1984)
POST GRADUATE :
University of the Philippines
MA in Management (Major in Development Mgt.)
Off-campus Scholarship sponsored by NEDA and UP Los Baños
1997 – 1999, Candidate (36 academic units completed, lacking thesis)
SPECIAL COURSES:
Systems Technology Institute (STI Edsa)
DATA ENTRY SPECIALIST COURSE (March – May 1990)
CLP-Computer Concepts, Programming Fundamentals (June – September 1990)
MICROCOBOL PROGRAMMING (March - April 1991)
PROGRAMMING CONCEPTS (April – May 1991)
DBASE 3+ PROGRAMMING PROFICIENCY (May – July 1991)
National Economic and Development Authority (NEDA)
BASIC COURSE IN ECONOMICS
Held at Oasis Hotel, Clarkville Compound, Angeles City
November 19-23, 2001
APM Training Center, Inc. Caregiver School
#12 Kasing-Kasing St., cor. K-9 St. East Kamias, Q.C.
CAREGIVER COURSE PROGRAM
August 9, 2004 – March 8, 2005MODULES ATTENDED :
Mother Regina Hospital
# 2 Ruby St., Doña Juana Subdv., Rosario Pasig City
ON THE JOB TRAINING PROGRAM FOR CAREGIVERS
(ELDERLY CARE, POST-NATAL CARE, NEWBORN CARE AND CHILD CARE)
March 10 – April 2, 2005
The Philippine National Red Cross Safety Services
Quezon City chapter
BASIC LIFE SUPPORT Cardio-Pulmonary Cerebral Resuscitation (CPCR) for Healthcare Provider
Jan. 17-18, 2005
The Philippine National Red Cross Safety Services
Quezon City chapter
Standard First-Aid Training Course
Jan. 17-22, 2005
AREAS OF INTERESTS
Composing Poems/Songs, Troubleshooting Electronic stuff, Playing Piano and Guitar, Member of various church choir (Koro de San Francisco Choir, Oranbo Catholic Choir, Rosario Antiphony Choir, Cor Sacrum Choir), Choreographing dance steps, Scriptwriting, Directing Stage Plays, Ballroom Dancing, Playing various sports like volleyball, bowling, billiards, badminton, Loves to cook her own original recipes and create various handmade craft souvenirs and invitations for events like weddings, baptisms, birthdays, anniversaries. A wedding singer/host/planner as well.
SEMINARS/TRAININGS ATTENDED
Communication Skills(Pre-process), Product Training for Technical Computer Troubleshooting
Accenture Delivery Center in the Philippines (Jan. – Feb, 2009)
Seminar/Workshop on Effective Writing
NEDA-COMMUNICATION ADVOCACY PROJECT (CAP), UNIVERSITY OF THE PHILIPPINES
(LEAD GROUP) NEDA Training Center, Q.C. (November 27-29, 2002)
Seminar/Workshop on Effective Communication & Advocacy Techniques
NEDA-Communication Advocacy Prog. – Support Project
ASIAN INSTITUTE OF JOURNALISM AND COMMUNICATION (AIJC)
NEDA Training Center, Q.C. (November 2-4, 1998)
Seminar/Workshop on Gaining Excellence Through Human Relations
NEDA-Admin. Staff/Human Resource Planning & Mgt. Services
NEDA Training Center, Q.C. (January 7-8 and 12, 1999)
Working on Delivering Quality Service Through Timely Payment of Claims
NATIONAL ECONOMIC & DEVELOPMENT AUTHORITY
Oasis Hotel, Clarkville Compound, Angeles City (November 14-15, 2002)S
Seminar/Workshop on New Government Accounting System
NATIONAL ECONOMIC & DEVELOPMENT AUTHORITY
Oasis Hotel, Clarkville Compound, Angeles City (Jan. 30 – Feb. 1, 2002)
Briefing on Audit Reading Procedures (Omron, Sweda, NCR Cash Registers)
Goldilocks Bakeshop, Inc (November to December 1988)
Briefing on National Government Accounting
NEDA Admin. Staff/Accounting Services (NEDA Pasig Bldg., Amber Ave., Pasig City) (November 1994)
Seminar on Updates on Expanded VAT
Tri-Star, Baron Edsa Hotel (Jan. 25, 1997)
Update on Value Added Tax and the New Guidelines on Tax Audit and Inventory
NPC CENTER FOR MANAGEMENT STUDIES
EDSA Shangri-la Hotel, Ortigas Center, Mandaluyong City (February 12, 2000)
